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Shipping & Returns

Gear Wash will generally ship between three main Carriers; United States Postal Service (USPS), United Parcel Service (UPS), and Federal Express Ground (FedEx).

We base our shipping off of address and location, customer type, and the value of order being shipped.  Unless otherwise specified, we make the determination of assigned shipper.

Gear Wash uses a real-time shipping rates from UPS based on order wieght and dimensions.  

All shipment will be shipped with standard "No Signature Required".  Additional fees will be charged for special requests for "Signature Required" or Adult Signature Required".

A handling fee of $5.00 is added to each order.

Please note that Shipping & Handling fees are not limited to charges placed on us by the carrier. They also include packaging material, labor for shipping personnel, materials and programming for shipping procedures as well as other shipping/packaging related items.

Next Day and 2 Day Delivery in not available to all locations and is not available on all products. Next Day and 2 Day Delivery is also not available for weekend or holiday delivery. If it is not an available option on your order, you will be notified of such and provided with a credit. Products are still limited to standard production times, Next-Day and 2nd Day does not mean next day from date of order, rather it is the shipping time once the product item is completed. If a product is in stock it will ship based off your shipping selection. 2 Day and Next Day fees are placed in addition to standard shipping charges as shown in the chart above.

Please contact our Customer Service Department with any related shipping questions.

Cancellations

Orders to Gear Wash will be subject to a 8% cancellation fee. Cancellation is defined as stopping the order before any process was done to the order. If production has begun or items were shipped by our supplier prior to a cancellation request your order will be subject to a restocking fee. See "Returns" for additional information. Contact our Customer Service Department for any questions about canceling an order or to check on its status.